Lamoureux Ford Wins the Ford President's Award for the 27th Year in a Row
Lamoureux Ford is proud to have been awarded the Ford President's Award for 27 consecutive years. Since 1997 we have distinguished ourselves with superior customer service and satisfaction you won't find anywhere else. The award highlights our efforts to build relationships and deliver the best customer service possible with our friendly team of experienced professionals at the core of our efforts. We believe in making a difference in our communities and delivering a personalized experience that makes us the best dealership in town and among the best nationwide.
What is the Ford President's Award
The Ford President's Award is a prestigious award that recognizes the top-performing Ford dealerships based on high levels of customer care and satisfaction and is ranked against other dealerships in their respective groups. Only the top-performing dealerships can earn the distinction, with only 450 out of over 5,000 Ford dealerships nationwide winning the award. Each dealership must meet minimum requirements to qualify for consideration:
- Must be a qualified franchise on or before the award is presented
- Receive a minimum of 60 completed sales and Service Customer Viewpoint surveys
- Achieve 100-percent or higher retail Sales and Effectiveness for combined car and truck sales
- Achieve a higher Customer Experience Index Score than their dealership group score
Family-Owned Matters
Lamoureux Ford is proud to be a family-owned dealership. Family-owned matters because our priorities as a business are much different than larger companies with no personal ties to the local communities around East Brookfield, MA. We focus on building relationships because we see you in the community. We are your friends and neighbors. When you shop at our family-owned dealership, the money stays right here in our community, and we are always available to you to provide ongoing services throughout vehicle ownership. We love serving generations of family members, from helping you find your first car to watching your family grow and helping you transition to new vehicles as your needs change. Family-owned makes a difference because we are attuned to your needs, and your satisfaction is truly our top priority.
Experience Matters
At Lamoureux Ford, our experienced team makes a real difference in earning distinction among other dealerships in our group. The average salesperson on our team has been in the business of selling cars for 20 years. Their experience is a solid foundation in allowing us to deliver an excellent experience when purchasing a vehicle from our lot and seeking ongoing vehicle maintenance and repair services. Their knowledge allows them to provide a personalized experience unique to our family-owned dealership. When you visit us at Lamoureux Ford, you can expect a family-friendly experience focused on your needs and helping you throughout your entire vehicle ownership experience.
Visit Our Award-Winning Dealership in East Brookfield, MA
Winning this award for the 27th time comes with a lot of pride and a sense of accomplishment. Recognition validates the way we approach business at Lamoureux Ford. We are not into high-pressure sales or completing transactions at all costs, and our continued success shows that when you focus on customer satisfaction, the numbers prove that it equals success. We want to thank our staff for all the hard work they put in and all the customers who have taken the time to submit reviews on our behalf over the years. We are proud to continue to be a Ford President's Award recipient. You can count on us to continue providing the superior services that have earned us this award repeatedly. Experience the difference at Lamoureux Ford in East Brookfield.
